{"id":4391,"date":"2026-01-12T07:25:44","date_gmt":"2026-01-12T07:25:44","guid":{"rendered":"https:\/\/hyppo.io\/?page_id=4391"},"modified":"2026-01-12T08:19:06","modified_gmt":"2026-01-12T08:19:06","slug":"customer-io-tracker-app","status":"publish","type":"page","link":"https:\/\/hyppo.io\/es\/customer-io-tracker-app\/","title":{"rendered":"Customer.io Tracker for Shopify"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><code>\u2705 App Installed Successfully<\/code><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The technical installation is complete. Now, you just need to activate the tracker in your store&#8217;s theme. <\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">How to Activate the Tracker<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Since this app works as a <strong>Theme Extension<\/strong>, you need to enable it inside your Shopify Theme Editor. Follow these simple steps:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: Open the Theme Editor<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Go to your Shopify Admin, navigate to <strong>Online Store &gt; Themes<\/strong>, and click the <strong>Customize<\/strong> button on your current theme.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2: Go to App Embeds<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">On the left-hand sidebar, look for the <strong>App Embeds<\/strong> icon. It looks like a floating block or a paintbrush\/gear icon, typically the third one down on the far left edge.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 3: Enable the Tracker<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Find <strong>&#8220;Customer.io Tracker by Hyppo&#8221;<\/strong> in the list.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Toggle the switch to <strong>ON<\/strong> (it should turn blue\/black).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Step 4: Enter your Site ID<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Click the small arrow next to the tracker name to expand the settings.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Paste your <strong>Customer.io Site ID<\/strong> into the &#8220;Write Key&#8221; or &#8220;Site ID&#8221; field.<\/li>\n\n\n\n<li><em>(Note: You can find this ID in your Customer.io dashboard under <strong>Settings > Integrations > Javascript Snippet<\/strong>).<\/em><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Step 5: Save<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Click the <strong>Save<\/strong> button in the top right corner of the editor.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>That&#8217;s it!<\/strong> Customer.io is now tracking visitors and events on your store.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Need Help?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you are having trouble activating the app or if the data isn&#8217;t showing up in Customer.io, please reach out to us:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email Support:<\/strong> <a href=\"mailto:hello@hyppo.io\" target=\"_blank\" rel=\"noreferrer noopener\">hello@hyppo.io<\/a><\/li>\n\n\n\n<li><strong>Website:<\/strong> <a href=\"https:\/\/www.google.com\/search?q=https:\/\/hyppo.io\" target=\"_blank\" rel=\"noreferrer noopener\">Visit Hyppo.io<\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Legal &amp; Privacy<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This application processes data strictly to facilitate the connection between Shopify and Customer.io. We do not store your customers&#8217; personal data on external servers.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/hyppo.io\/es\/privacy\/\" data-type=\"page\" data-id=\"1994\" target=\"_blank\" rel=\"noreferrer noopener\">Privacy Policy<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/hyppo.io\/es\/terms-and-conditions\/\" data-type=\"page\" data-id=\"3496\" target=\"_blank\" rel=\"noreferrer noopener\">Terms of Service<\/a><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>\u2705 App Installed Successfully The technical installation is complete. Now, you just need to activate the tracker in your store&#8217;s theme. How to Activate the Tracker Since this app works &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Customer.io Tracker for Shopify\" class=\"read-more button\" href=\"https:\/\/hyppo.io\/es\/customer-io-tracker-app\/#more-4391\" aria-label=\"M\u00e1s en Customer.io Tracker for Shopify\">Leer m\u00e1s<\/a><\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-4391","page","type-page","status-publish","infinite-scroll-item"],"_links":{"self":[{"href":"https:\/\/hyppo.io\/es\/wp-json\/wp\/v2\/pages\/4391","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hyppo.io\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hyppo.io\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hyppo.io\/es\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/hyppo.io\/es\/wp-json\/wp\/v2\/comments?post=4391"}],"version-history":[{"count":4,"href":"https:\/\/hyppo.io\/es\/wp-json\/wp\/v2\/pages\/4391\/revisions"}],"predecessor-version":[{"id":4400,"href":"https:\/\/hyppo.io\/es\/wp-json\/wp\/v2\/pages\/4391\/revisions\/4400"}],"wp:attachment":[{"href":"https:\/\/hyppo.io\/es\/wp-json\/wp\/v2\/media?parent=4391"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}