AI & automation
AI chatbots for business: how to pick the one that fits
There is no best AI chatbot, only the one that solves your problem. A guide by job to be done: channel, volume, who takes over, and what happens when the AI does not know.
Author
CTO of Hyppo
CTO of Hyppo. He owns the part nobody sees: the event schema, customer identity across systems, the SAP integrations and the AI agents that hold up conversational selling over WhatsApp. He designed the workflow library Hyppo replicates from client to client, which is why a new workspace goes live in days rather than months.
See LinkedIn profile →There is no best AI chatbot, only the one that solves your problem. A guide by job to be done: channel, volume, who takes over, and what happens when the AI does not know.
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