Attribution models: why last click is lying to youLast click gives all the credit to the channel that closes and none to the one that created the demand. What each model rewards and which one fits your decision.
Customer retention: the three-stage framework we useRetention does not get fixed with a reactivation campaign. It gets fixed by placing every customer in their lifecycle stage and measuring where the base stops leaking.
What a CDP is and when your business needs oneA CDP unifies every customer interaction into a single actionable profile. What it actually does, how it differs from a CRM, and the signs your business already needs one.